Privacy Policy

SPECIMENS INC. WEBSITE PROTECTS THE PRIVACY OF YOUR INFORMATION

Protecting your privacy is very important to us. We are telling you about our privacy policy, so you know what information we collect, why we collect it and what we do with it.

The policy below applies to Specimens Inc.'s internet website, www.specimensinc.com.

Specimens Inc. is committed to protecting your online privacy. In general, you can visit Specimens Inc. internet webpages without revealing any personal information. However, you may be asked to provide personal information to gain access to some of our content and services. This information helps us to better ascertain and address the health care needs and concerns of site visitors.

Any personally identifiable data that you enter on this site is not sold to third parties.

Personally Identifiable Information

Personally identifiable information (PII) refers to information which can be used to distinguish or trace an individual's identity, such as their name, address, phone numbers, date and place of birth, mother's maiden name, social security number, biometric records, etc.

Specimens Inc. does not collect PII unless you choose to provide it. If you create a user account, fill out an online form, or use certain tools on the website, Specimens Inc. collects PII. This information is collected in order to provide the services you have requested.

For example, if you request or express interest in services, newsletters, or for someone to personally contact you, you will be asked to provide PII so that Specimens Inc. can deliver those services. These types of PII could include your name, email address or mobile phone number. Specimens Inc. only collects the minimum amount of PII necessary in order to deliver the requested service. You can opt out of these communications at any time by following the instructions on the communication.

Specimens Inc. only uses PII to deliver the requested services and for internal purposes, such as monitoring, quality control, and process improvement. Specimens Inc. does not sell PII entered into specimensinc.com. PII provided to Specimens Inc. through specimensinc.com will be protected by this policy (or subsequent privacy policies) for as long as it is retained.

Other Types of Information We Collect

Specimens Inc. automatically collects other limited information from visitors who read, browse and/or download information from emoryhealthare.org. This information is not PII. For example, when you browse specimensinc.com, we, and in some cases our third-party service providers, can collect the following types of information about your visit, including:

• Domain (for example, comcast.com, if you are using a Comcast account) from which you accessed the Internet
• IP address (an IP or internet protocol address is a number that is      automatically assigned to a device connected to the Web)
• Operating system (which is software that directs a computer's basic functions such as executing programs and managing storage) for the device that you are using and information about the browser you used when visiting the site
• Date and time of your visit
• Pages you visited
• Address of the website that connected you to specimensinc.com (such as google.com or bing.com)
• Device type (desktop computer, tablet, or type of mobile device)
• Screen resolution
• Browser language
• Geographic location
• Time spent on page
• Scroll depth - The measure of how much of a web page was viewed
• User events (e.g. clicking a button)

We use this information to measure the number of visitors to our site and its various sections, to help make our site more useful to visitors and to improve our public education and outreach through digital advertising. Also, this information is sometimes used to personalize the content we show to you.

Using Third-Party Tools for Website Analytics

Specimens Inc. uses a variety of third-party tools to collect basic information about visits to specimensinc.com. This information is then used to analyze use of specimensinc.com and to maintain the website including monitoring site stability, measuring site traffic, optimizing site content and may help make the site more useful to visitors.

The Specimens Inc. staff analyzes the data collected from these tools. The reports are available only to Specimens Inc. managers, teams who implement digital marketing programs, members of the Specimens Inc. communications and web teams and other designated staff and contractors who need this information to perform their duties.

Analytics Tools

We use analytics tools and other third-party technologies, such as Google Analytics to collect non-personal information regarding you in the form of various usage and user metrics when you use our online website and services. These tools and technologies collect and analyze certain types of information, including cookies, partial-IP addresses, device and software identifiers, referring and exit Uniform Resource Locators (“URLs”), mouse clicks, mouse movements, scrolling activity, media access control address (“MAC address”), mobile unique device ID, geographical location, demographic and interest data, and other similar information.

You may opt out of the Google advertising cookies by visiting the Google advertising opt-out page or you may opt out of Google Analytics by visiting the Google Analytics opt-out page. Google has additional information available about their Remarketing Privacy Guidelines, and Restrictions.

Using Third-Party Tools for Outreach through Digital Advertising

Specimens Inc. uses third-party web services to conduct outreach and education through the use of digital advertising. These services may receive your PII as part of outreach, education, or other communications authorized by Specimens Inc.. These third-party services may collect information through the use of web beacons that are located on our pages. A web beacon is a see-through graphic image (usually 1 pixel x 1 pixel) that is placed on a web page and, in combination with a cookie, allows us to collect information regarding the use of the web page that contains the web beacon.

We use web beacons to tell when a user is redirected to specimensinc.com because of Specimens Inc. advertisement that we ran on another website was clicked on or otherwise interacted with (known as "click tracking" or "conversion tracking") and to better target advertisements (known as "retargeting").

Specimens Inc. uses third-party tools to help deliver advertising, and the companies that operate these tools may receive your PII as part of advertising authorized by Specimens Inc.. Vendors that operate the third-party tools may also gather information about your visits to third-party sites outside of specimensinc.com. Specimens Inc. does not track your individual-level activity on the Internet outside of specimensinc.com.

The outreach and education analytics tools provide reports which aggregate data, such as the number of clicks on advertisements. The reports are available only to Specimens Inc. managers, teams who implement digital marketing programs, members of the specimensinc.com communications and web teams, and other designated staff and contractors who need this information to perform their duties.

"SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes"

How Specimens Inc. Uses Cookies & Other Technology on specimensinc.com

When you visit a website, its server may generate a piece of text known as a "cookie" to place on your device. The cookie, which is unique to your browser, allows the server to "remember" specific information about your visit while you are connected. The cookie makes it easier for you to use the dynamic features of Web pages.

Any PII that you enter into the online forms on specimensinc.com is not associated with cookies on specimensinc.com.

There are two types of cookies: single session (temporary) and multi-session (persistent). Single session cookies last only as long as your Web browser is open. Once you close your browser, the session cookie disappears. Persistent cookies are stored on your device for longer periods. Both types of cookies create an ID that is unique to your device.

Session Cookies

We use session cookies for technical purposes such as to allow better navigation through our site. These cookies let our server know that you are continuing a visit to our site.

Persistent Cookies

We use persistent cookies to understand the differences between new and returning visitors to specimensinc.com. Persistent cookies remain on your device between visits to our site until they expire or are removed by the user. We do not use persistent cookies to collect personally identifiable information. Specimens Inc. does not identify a user by using such technologies.

SMS Terms and Conditions
By opting into SMS, you are agreeing to receive SMS messages from Specimens Inc.

1- SMS Consent Communication:

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications:

If you have consented to receive text messages from Specimens Inc, you may receive messages related to the following (provide specific examples):

• Appointment reminders

• Follow-up messages

• Billing inquiries

Example: " Thank you for opting into SMS messaging from Specimens Inc. You may receive 1-2 messages per week. To opt out, text STOP. For assistance, text HELP or visit www.specimensinc.com. Message & data rates may apply.”

3- Message Frequency:

Message frequency may vary depending on the type of communication. For example, you may receive up to 1 SMS messages per week related to coordinate and confirm your appointments/billing, etc.].

4- Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method:

You may opt-in to receive SMS messages from us verbally via phone or in person.

6- Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7- Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at www.specimensinc.com

Additional Options:

• If you do not wish to receive SMS messages, you can notify us via our website or via phone call.

8- Standard Messaging Disclosures:

• Message and data rates may apply.

• You can opt out at any time by texting "STOP."

• For assistance, text "HELP" or visit our [Privacy Policy] and [Terms and Conditions] pages.

• Message frequency may vary

Links to Other Sites

Specimensinc.com may link to other websites. We link to other websites solely for your convenience and education. When you follow a link to an external site, you are leaving specimensinc.com and are subject to the external site's privacy and security policies.

Specimens Inc. uses Social Media Sites in order to increase transparency, enhance information sharing, promote patient engagement and encourage collaboration.

Specimens Inc. does not own, manage or control Social Media Sites. In addition, Specimens Inc. does not collect, maintain or disseminate information posted by visitors to those sites. If you choose to provide information to a Social Media Site through registration or other interaction with the site, the use of any information you provide is controlled by your relationship with the Social Media Site. For example, any information that you provide to register on Facebook is voluntarily contributed and is not maintained by Specimens Inc.. This information may be available to Specimens Inc. Social Media Page Administrators in whole or part, based on a user's privacy settings on the Social Media Site. Although you may voluntarily contribute to a Social Media Site with the intent to share the information with others on a Specimens Inc. Social Media Page, to protect your privacy, please do not disclose personally identifiable information about yourself or others on these sites. Specimens Inc. will not disclose any PII you provide to specimensinc.com to Social Media Sites.

Specimens Inc. does not keep separate records or accounting of any Social Media Site users or their interaction with the specimensinc.com pages on Social Media Sites. Specimens Inc. does not store or share this information. User information is retained by Social Media Sites in accordance with the Site's policies. See each Social Media Site's privacy policy to see how long user information is retained after an account has been deleted. Social Media Site users can learn more about how their information is used and maintained by each Social Media Site by visiting their privacy policy.

Security

Specimens Inc. uses appropriate security safeguards to guard against risks such as loss, unauthorized access or use, destruction, modification, or unintended or inappropriate disclosure of PII. Specimens Inc.has been assured that third-parties that may receive your PII, as described above, likewise use appropriate security safeguards to guard against risks such as loss, unauthorized access or use, destruction, modification, or unintended or inappropriate disclosure of PII.

Terms of Use

You agree that you will not submit any false information or any illegal or damaging content to our website. We reserve the right to terminate access to or the ability to interact with our website in response to any concerns we may have about false, illegal, or damaging content, or for any other reason, in our sole discretion.

Additional Terms and Policies

Please note that specific web pages maintained by Specimens Inc. may have additional terms and policies applicable to their use.

Revisions to this Policy

Specimens Inc. reserves the right to update this policy at any time. The most up to date version of this policy will always be available on our website. Any updates or other changes to this policy will apply retroactively to any information earlier submitted to us.

Complaint Process

If you have a complaint or problem, or if you believe your privacy rights have been violated, you may contact us.  Please share the reason you are reaching out. Our customer service department will forward your concerns to the appropriate Specimens Inc. department for response or resolution.